Three Steps to unlock the power of Brand to grow your Business
1. Start the process in the right place
A brand is your "story" and what you want prospects to know about your firm. Branding is how you get your story into prospects "heads". It could be anything from advertising to design to digital to experiences and everything in between.
Define your brand story
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It has to be simple and "sticky", a phrase or a sentence that captures a singular idea like Fedex's "absolute certainty"
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Your brand story is the heart of your business, engaging your audience and committing them to your brand
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It should be buzzword-free
2. Determine where to "anchor" your brand story
It could be about
What you do
How you do it
Who you are (your culture)
Why do you do it (your purpose or mission)
Pick the foundation for your brand story and capture the part of the story that will set you apart
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Develop three alternative brand story options
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For each, develop a proof point or experience to bring the story to life for prospects
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Pick the story and proof point that you can execute the best
3. Execute the proof point brilliantly and consistently
When I ran the Landor, our story was about delivering world-class branding. One of the proof points was a British receptionist who welcomed the prospects with "white glove " service from tea to umbrellas.